Questions about loans, documents and repayments.

Individuals, salaried employees, entrepreneurs, SMEs and registered businesses that meet our lending requirements can apply.

We offer personal loans, salary-based loans, business loans, gadget loans and order financing loans.

You can visit our offices, submit an online enquiry or contact one of our loan officers for assistance.

Requirements may vary by loan product, but commonly include a National ID or passport, proof of residence, recent payslips or bank statements and business registration documents for businesses.

Approval timelines vary depending on the product and completeness of submitted documents. Many complete applications are processed within 24–72 hours.

Loan amounts depend on income, repayment capacity, credit history and the specific loan product.

Interest rates and fees are disclosed before a client enters into a loan agreement and are applied in accordance with applicable regulatory requirements.

We will notify you by phone call, SMS, email or WhatsApp, depending on the contact details you provide.

Repayments can be made through bank transfers, mobile money, payroll deduction or other approved payment methods.

Yes. Early repayment options are available. Please contact us to understand any applicable terms and conditions.

Missed payments may attract penalties and could affect your ability to obtain future financing. Clients experiencing difficulties should contact us immediately.

Some loans may require collateral, while others may be unsecured. Requirements depend on the loan product.

Yes, provided your current financial commitments allow you to comfortably service the new loan.

Yes. We maintain confidentiality standards, limit access to authorized personnel only and use secure systems to safeguard client data. We do not share information with unauthorized third parties.

Yes. Credit assessments may include reviewing your repayment history and credit profile.

Yes. Self-employed individuals and business owners are welcome to apply, subject to our assessment criteria.

Contact us as soon as possible. Our team will discuss available options and help find a suitable solution where possible.

No. All fees, charges and loan terms are disclosed before you sign your loan agreement.

Yes. Equiifirst Investments (Pvt) Ltd is a registered Credit-Only Microfinance Institution regulated by the Reserve Bank of Zimbabwe (RBZ), Licence No: 000895. Operations are conducted in accordance with the Microfinance Act [Chapter 24:30] and applicable regulatory requirements.

Clients choose us for fast loan processing, transparent pricing, flexible repayment options, dedicated customer support and tailored financial solutions.